Privacy Policy

At Tera Clinic, we take your privacy and the security of your health information very seriously. This Privacy Policy details how we collect, use, and protect your personal and medical information in accordance with applicable healthcare laws.

1. Information We Collect

We may collect the following types of information when you use our website or visit our clinic:

• Personal Identification Data: Name, email address, phone number, and physical address provided via our contact forms.
• Health Information: Medical history, assessment records, treatment notes, and related details shared securely with your practitioner.
• Usage Data: Anonymous browsing details on our website (e.g., pages visited, time spent) using standard analytical tools.

2. How We Use Your Information

The information we collect is strictly used for the following purposes:

• To evaluate, diagnose, and provide the appropriate psychological treatment or behavioral therapy.
• To schedule appointments and communicate with you regarding your ongoing care.
• To process billing, insurance claims, and internal administrative duties.
• To improve our clinic services and website user experience.

3. Data Protection and Confidentiality

All clinical records and personal data are kept strictly confidential. Our therapists adhere to ethical codes and healthcare data protection laws. Information will never be disclosed to third parties without your explicit written consent, except where required by law (e.g., in cases of immediate harm or pursuant to a court order).

4. Your Rights

As a patient, you have the right to request access to your clinical records, request corrections to any inaccurate information, and ask questions regarding how your data is processed.

5. Changes to This Policy

Tera Clinic may update this Privacy Policy periodically to reflect changes in legal or operational requirements. We encourage you to review this page continuously for the latest information on our privacy practices.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: terawellbeing@gmail.com
Phone: +91 98765 43210
Location: 2nd Floor, Manatti Tower, Manna Junction, Taliparamba, Kannur, Kerala